I usually LOVE going to CVS but there was one time I had a really bad experience with a cashier. This is a series of reposts about that original experience.
How Much To Refund?
The manager tells her she needs to give me the coupons back (that is what I said 10 minutes ago) because I returned ALL the items and was going to start fresh. Manager does override and walks off.
I think it is going to be ok now but I am in for some more adventures with Ms. Needs to be trained some more.
She somehow messes up the return and now kicks out that I get all my coupons refunded as cash instead of the actual coupons. The total of the coupons was over $15 and this confused her. She thought she had to give me a gift card for $15+ AND give back the paper coupons. She knew this was too much but just could not figure it out. I told her to cancel the gift card since she was giving me $0.74 in cash and give me back my paper coupons.
Confused yet readers?
This made her need to call the manager again because I was confusing her and she just did not know what to do.
So the manager comes back and I get my $0.74 in cash and my paper coupons and the store gets its items back.
Have you ever had to deal with getting a refund back from a cashier who thought you should get less than you were actually due?
Fortunately, knock on wood, all of my CVS cashiers have been pretty good. There is an influx of “new” cashiers (probably for the holiday season) and they are all perky and seem just as excited as me with my coupon savings. This will last about a week and then they will get bored of it!
Becky (Formally CVS Junkie)’s last blog post..Snapfish!
@ Becky
That is funny, that you think they will tire of you and your coupons soon. I went to CVS yesterday and I am going back today to get the rest of my Glade candles. I love Glade and the fact that there are ECBs back make it fabulous.